Yellow Pages shut down Indianapolis office, lay off 61 employees

Yellow Pages Digital & Media Solutions LLC plans to shut down its 61-person Indianapolis office on June 29, according to a federal request for assistance filed by site employees.

The 9200 Keystone Crossing office handles the production and pagination of advertisements for Canadian telephone managers and websites. Its Canadian parent company, the digital media and marketing company Pages Jaunes Ltée, is based in Montreal.

Telephone messages and emails addressed to the local Yellow Pages office and its Canadian head office were not returned. But company employees in Indianapolis have asked the US Department of Labor to declare them eligible for trade adjustment assistance, a federal program for American workers who lose their jobs due to foreign trade.

“The company outsources all production to MPS Limited in Bangalore, India. Oversight and support for outsourced labor is moved to Canada, ”the workers said in their request for assistance, filed April 20.

Yellow Pages has a history with MPS Ltd. In 2016, the Ministry of Labor allowed trade adjustment assistance benefits 42 workers in the same Indianapolis yellow pages office. These workers lost their jobs when Yellow Pages handed the job over to MPS Ltd. in Bangalore.

Displaced workers eligible for trade adjustment assistance may receive a range of benefits and services, including money for training and job search expenses.

The closure of the Indianapolis office comes as the Yellow Pages grapple with greater financial challenges.

For the quarter ended March 31, the company recorded a loss of $ 719,000, compared to a loss of $ 4 million for the same period a year earlier. First quarter revenues totaled $ 124.6 million, compared to $ 141 million for the same period in 2017. For the 12-month period ending March 31, Yellow Pages had 221,100 customers, compared to 239,500 one year earlier.

The company recorded an annual loss of $ 461 million in 2017, in addition to a loss of $ 315.9 million in 2016. It reported annual revenue of $ 583.6 million and a number 12-month customers of 229,000 in 2017, compared to $ 640 million and 241,500 customers. in 2016.

In January, the company announced its intention to cut around 500 jobs, or nearly 18% of its workforce.


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Calvin W. Soper

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