Optus faces class action lawsuit for leaking white pages

Credit: Photo 43950693 © Tktktk – Dreamstime.com

Optus is facing a class action lawsuit for an alleged data breach that has seen approximately 50,000 customer details disclosed to the White Pages.

Lawyers have filed a lawsuit against the Singtel-owned phone company after names, addresses and phone numbers were mistakenly published in the directory owned by Sensis.

Optus wrote to customers in October last year to tell them it had mistakenly disclosed the details and the information may have been listed online at whitepages.com.au or printed in the local printed white pages.

According to law firm Maurice Blackburn, they may also have been listed with operator directory assistance and / or possibly listed in other smaller online directories.

Legal proceedings have not yet started as investigations are still ongoing into the alleged leak.

According to Sydney Morning Herald, the data breach was discovered by Optus during a routine audit of 10 million customers.

About 40,000 of those people were new customers whose details had already been hacked, Optus said. SMH at the time.

“Optus takes its privacy obligations seriously and we regularly review and audit our processes to ensure that our customers’ information is handled securely,” said an Optus spokesperson.

“When reviewing our records against Sensis lists last year, we identified inconsistencies. We have asked Sensis to remove the information from its online directory and have notified all customers that may have been affected. Optus is working with the Privacy Commissioner on this investigation. “



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Keywords optussensisSingtel OptusWhite Pages


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Marvin M. Moreno

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